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Library

The PeopleStage library sits on the right-hand side of your diagram workspace and is initially collapsed to a tab entitled 'Primary Flow Shapes & Library'.

Library closed

Clicking on the arrow at the bottom of the tab opens the Library panel. The default action is to auto-expand and hide the panel when editing or checking in your working areas. Clicking on the pin symbol at the bottom of the panel, so that it appears upright, turns off the auto-hide function.

Library open

The Library panel contains a mixture of items, some created in PeopleStage and some from the FastStats system that PeopleStage is connected to. What you see in the Library is dependent upon where you are in the diagram. The PeopleStage Library is designed to auto-filter and display items relevant to where you are in the diagram.

  • Uncheck the Auto Filter option to see all items available in your system Library.

Auto filter and sort options

However, leaving the Auto Filter selected during the normal creation of a campaign saves you time searching through lists of items not connected to your current diagram activity. Even when using the Auto Filter, some types of items may be numerous, e.g. FastStats Selections. In this scenario use the search box at the top of the library panel to further filter the items to select from in the display.

Tip

If you are unable to find an item make sure you have cleared the search box.

The default display is to sort items by their Description. However, it is possible to change this sort function by the Last Used Date or by the Number of Uses.

Library Sort By options

The other Library functions are:

Toggle ascending/descending sort This acts as a toggle button to sort the individual items within their groups in alphabetical ascending or descending order

Toggle folder/list view This acts as a toggle button to group items by folder or display as one list

Expand all This button expands the whole Library structure

Collapse all This button collapses the whole Library structure

Refresh This refresh button saves work you have added to the Library and displays work added by other people

Areas

Areas are the containers for related campaigns. Drag the New Area shape onto the diagram to create a new area.

Library areas

Note

You can have an area within an area — for example, to group a collection of special offer campaigns.

Campaigns

Contains new or templated Campaigns to select from.

Library campaigns

Example campaigns

PeopleStage includes example campaign templates for you to use as a starting point in creating a new campaign.

Example campaigns

Tip

Open the campaign's Notes view for more information about the example.

See Creating a campaign

Audiences

Audiences define who should be selected to enter or proceed through a Campaign.

Library audiences

Message processes

Use a New Message to define the Content and Delivery details of a Message to be sent to your Audience. A New Promotion is a Message which also contains a transactional New Responses step.

Library message processes

Contents

A New Content step allows you to add message specific information, extra to any standard fields defined for a particular delivery channel.

Library contents

Deliveries

A Delivery step is where we define how to send a Message in terms of the delivery channel(s). Any available channels (defined by the PeopleStage Administrator) are organised into Channels folders to select from.

Library deliveries

Responses

The Responses area contains optional items you can use to define transactional information such as what constitutes a response to your Message.

Library responses

People processes

The People Processes section contains templates for common campaign structures.

Library people processes

Pools

Use Pools to hold people on their journey through a Campaign pending your decision on, or until the next step of your Campaign is scheduled to run.

Library pools

Values

Different types of Values are available to select from and use to further define aspects of your Campaign.

Library values

Users

Usernames of people authorised to use your system.

Library users

Constraints

This area contains FastStats variables you can use to define PeopleStage constraints.

Library constraints

Seed sets

Seed records can be used for monitoring the quality and timeliness of all deliveries in a campaign and are added at the campaign level.

Library seed sets