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Managing voucher codes

Upload and organise your voucher code sets through Application Settings. Orbit tracks usage automatically and displays statistics for each set.

Prerequisites

Ensure you have:

  • Orbit Administrator rights or Voucher Editor permission
  • Voucher codes in CSV or TXT format (maximum 20MB)
  • Apteco software version Q3 2025 or later to view upload history

Creating a voucher code set

To create a new voucher code set:

  1. Open Orbit and click your avatar icon in the top right corner.

  2. Click Application Settings.

  3. Click Voucher Codes from the left-hand menu.

  4. Click + New Set.

  5. Enter a descriptive Set Name.

  6. Click Save.

  7. Click Select file or drag and drop your file into the upload area.

    Note

    Check the Exclude Header Row checkbox if your file contains a header row.

  8. Click Save. Details of your code upload appear below.

You can top up an existing voucher code set by repeating steps 7-8. Orbit continues allocating codes in the order they appear across all uploaded files for that set.

Note

To delete a voucher code set, click the bin icon next to the set.

Viewing voucher code details

Voucher code sets appear in the left-hand panel. Click on a set to view its details on the right.

The Set Details panel displays:

  • Upload history
  • Code count per upload
  • First 5 line preview
  • Upload timestamp
  • Delete option

The system updates usage counts automatically as campaigns allocate codes to recipients.

Best practices

Here are some tips for using voucher codes:

  • Name sets clearly to identify their purpose (for example, Summer Sale 2025 or Nature Tour Discounts)
  • Monitor remaining code counts regularly and top up code sets before they run out
  • Create separate sets for different promotion types to maintain clear organisation