PeopleStage WhatsApp channels

Setting up a PeopleStage WhatsApp channel¶

To set up a PeopleStage channel:

1. Open PeopleStage, select File > Administration > Channel Editor.

2. Click Add WhatsApp Channel.

   

3. Enter a descriptive Channel Name.

4. Click Output Settings.

   

   Row item	Description
   Username	The Username in FastStats that was used to generate the token
   App	Meta App name (Apteco if using Apteco's Meta App)
   Meta Business Account	Meta business name as it appears in Meta
   WhatsApp Business Account	WhatsApp Business name as it appears in Meta
   Mobile Number: Variable Name	Select the variable for Mobile from the Apteco system
   Mobile Number: Variable Description Override	Optional variable description override
   Add Communication Key	N/A
   Output Type	WhatsApp
   Response File Key Type	Mobile With Broadcast Id

   Note

   For Apteco's Meta WhatsApp integration, only E.164 international formatting is accepted in the audience list for the recipients (e.g. +449876543210). See the E.164 standard.

5. Parameter Settings—Auto Exclude Opt-Out is set to True (default, cannot be changed).