Setup and prerequisites

Preparing a Meta WhatsApp account¶

To use the Meta WhatsApp integration with Apteco software, you need to know:

• Your WhatsApp Business Account name
• Your Meta Business Account name

You also need access rights to manage phone numbers and message templates within Meta Business Settings.

In the WhatsApp Manager accounts, you must have set up:

• Payment details
• Phone number

When adding a phone number, the display name must be acceptable to Meta's Display Name Guidelines and have approval from Meta before being used in production.

Meta API app¶

This article provides detail on configuring the Meta (Facebook) parameters on your FastStats Service.

Prerequisites¶

Ensure you have installed:

• A pre-existing FastStats system with PeopleStage
• A social database
• A phone number for WhatsApp for Business (approved by Meta)

FastStats services¶

To connect your FastStats Service:

1. In the FastStats Configurator, open the FastStats Service Properties for the system, under the System tab.
2. Expand the Integrations section and click Social.

3. Click Edit Connection String to define the database connection string for the Social database using your FastStats Service credentials.

   

   To test your connection:

   1. Click Test Connection.

   2. Click OK.

      

Web services¶

To connect the Web Service:

1. In the FastStats Configurator, open the Web Service and go to the System tab.
2. Under Database, define the database connection string for the Social database using your FastStats Service credentials, then click Edit.

3. Click Test All to check the connections are working.